Welcome to Executive Packers and Movers. By booking or using our services, you agree to the following Terms & Conditions. These terms are designed to ensure a safe, transparent, and professional moving experience for all customers.

1. Service Agreement

By confirming a booking with Executive Packers and Movers, the customer agrees to engage our services for packing, loading, transportation, unloading, and related relocation services within Pakistan or selected intercity routes.

All services are provided in accordance with the agreed-upon quotation, scope of work, and availability.

2. Booking and Confirmation

  • Bookings must be confirmed with accurate details of pickup and delivery locations.
  • A booking is only considered confirmed once agreed via call, WhatsApp, or written confirmation.
  • Any changes in requirements may affect pricing and scheduling.

3. Pricing and Payments

  • All service charges are communicated before job confirmation.
  • Prices may vary based on distance, volume of goods, labor requirements, and special handling needs.
  • Additional charges may apply for:
    • Extra labor
    • Waiting time
    • Storage
    • Rescheduling or route changes
  • Full or partial payment may be required before or after service as per the agreement.

4. Customer Responsibilities

Customers must ensure:

  • Accurate pickup and delivery addresses
  • Proper access to both locations
  • Availability of a representative during pickup and delivery
  • Declaration of fragile, valuable, or special items before moving

Executive Packers and Movers will not be responsible for issues arising from incorrect or incomplete information.

5. Packing and Handling

  • We use professional packing materials and techniques for safe transportation.
  • Fragile items must be declared in advance.
  • While we take maximum care, minor wear and tear during transport may occur due to the nature of relocation services.

6. Delivery Timeline

  • Estimated delivery times are provided during booking.
  • Delivery may be affected by traffic, weather, road conditions, or unforeseen operational delays.
  • We strive to complete all deliveries within the agreed timeframe but do not guarantee exact delivery times.

7. Inspection of Goods

  • Customers are advised to inspect items at the time of delivery.
  • Any damage or missing items must be reported within 24–48 hours after delivery.
  • Late complaints may not be entertained.

8. Cancellations and Rescheduling

  • Customers must inform us in advance of any cancellations or schedule changes.
  • Last-minute cancellations or rescheduling may incur additional charges.
  • Refunds, if applicable, will depend on service status and operational costs incurred.

9. Liability Limitation

Executive Packers and Movers takes full care in handling goods; however, we are not liable for:

  • Damage caused by improper packing by the customer
  • Unreported fragile or high-value items
  • Delays due to weather, traffic, or government restrictions
  • Force majeure events beyond our control

Insurance options may be offered for high-value shipments upon request.

10. Prohibited Items

Customers must not include:

  • Illegal or restricted goods
  • Flammable or hazardous materials
  • Perishable items without prior approval
  • Items prohibited under Pakistani law

We reserve the right to refuse transportation of such items.

11. Service Delays

Delays may occur due to:

  • Traffic congestion
  • Weather conditions
  • Road closures
  • Vehicle breakdowns
  • Security or government restrictions

We will make reasonable efforts to notify customers in such cases.

12. Intellectual Property

All content, branding, and materials on our website belong to Executive Packers and Movers and may not be copied or reused without permission.

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our services implies acceptance of updated terms.

14. Contact Information

For queries regarding services, bookings, or support:

Executive Packers and Movers
📞 +92 305 528 1943
🌐 executivepackers.com